| 
        From the World Bank Publications Services 
        Can
        Anyone Hear Us?   Volume 1 of Voices of the Poor 
          
         by Deepa
          Narayan with
          Raj Patel, Kai
          Schafft, Anne
          Rademacher   and Sarah
          Koch-Schulte - 2000 
                  Read the complete report (1.7
        MB) or download by chapter:  
        Front & back cover of
        publication (350K) 
         
        “My colleagues and I decided that in order to map
our own course for the future, we needed to know
about our clients as individuals. We launched a
study entitled ‘Voices of the Poor’ and spoke to them
about their hopes, their aspirations, their realities.
What is it that the poor reply when asked what
might make the greatest difference in their lives?
They say, organizations of their own so that they may
negotiate with government, with traders, and with
nongovernmental organizations. Direct assistance
through community-driven programs so that they
may shape their own destinies. Local ownership of
funds, so that they may put a stop to corruption.
They want nongovernmental organizations and
governments to be accountable to them.…
These are strong voices, voices of dignity.” —
        James D. Wolfensohn, President, the World Bank Group
Address to the Annual Meeting of the Board
of Governors, September 28, 1999
   
        Preface and Chapter 1: Listening to the Voices of the Poor
        (160K) 
       
Foreword - 
Acknowledgments 
Introduction 
Conceptual Framework: Examining Poverty Through Institutions 
Defining Institutions 
Poverty amid Plenty: Institutions and Access 
Approaches to Poverty Assessment 
What Is a Participatory Poverty Assessment? 
Methodology of the Study 
Issues Addressed 
The Data Set 
Systematic Content Analysis 
Limitations of the Study 
Some Final Thoughts on Method 
Notes
        
         
        
  
        
        Chapter 2: Definitions of Poverty
        (220K) 
        Poverty Is Multidimensional 
Material Well-Being 
Food Security 
Employment 
Psychological Well-Being 
Power and Voice 
Cultural and Social Norms 
State-Provided Infrastructure 
The Assets of the Poor 
Physical Capital  
Human Capital 
Social Capital 
Environmental Assets: Decline and Shocks 
Assets and Vulnerability 
Vulnerability within the Household and on the Job 
Conclusions
  
Case Study 2.1: Focus on Eastern Europe and the Former Soviet Union  
Institutional Collapse, Sudden Poverty  
Humiliation and Shame  
Coming to Terms with Poverty 
Rural and Urban Areas: Different Assets, Different Needs 
Vulnerability and Despair  
Attitudes toward Government 
Notes
        
  
        Chapter 3: State Institutions
        (331K) 
        
        Understanding Institutions 
Effectiveness and Relevance 
Corruption and Distrust 
Disempowerment and Humiliation 
Vulnerability to Collapse of the State 
Barriers to Access: Rules, Regulations, and Information  
The Role of Local Officials and Community Elite  
Conclusions 
  
Case Study 3.1: Access to Health Care 
Costs and Corruption 
Gender and Health 
Children and Health 
Poverty, Gender, and Sexually Transmitted Diseases 
  
Case Study 3.2: Education 
Relevance 
Class Bias 
Corruption 
Children in Institutions, Former Soviet Union 
Notes
         
         
        Chapter 4: Civil Society
        Institutions (215K) 
        
        Nongovernmental Organizations 
NGOs: Resources for Poor Communities 
Limitations of NGOs 
NGO-State Links 
Community-Based Organizations 
Bonding and Bridging Organizations 
Differences among Networks 
Building New Partnerships 
Neighborhood and Kinship Networks 
Costs and Limits to Reciprocity 
Conclusions 
  
Case Study 4.1: Financial Services 
Access to Credit 
Cycles of Indebtedness
  
Case Study 4.2: Indonesia—Community Capacity and Village
Government 
Notes
         
         
        Chapter 5: Changing Gender
        Relations in the Household (325K) 
        
        Roots of Gender Inequality 
Traditional Gender Norms 
Gender Identity 
From Breadwinner to Burden: The Changing Roles of Poor Men  
Women: The New Breadwinners 
Trade: A Growth Opportunity for Women  
Domestic Workers and Maids  
Female Migrant Labor  
Migration and Sex Work 
Consequences and Coping  
Alcohol Abuse 
Violence 
Children: Vulnerable Inside and Outside the Home 
Family Break-Up 
Cooperation  
Female-Headed Households  
Conclusions
  
Case Study 5.1: Gender and Education  
Household Literacy  
Distance and Transportation  
Direct and Indirect Costs  
Family Security  
Marriage  
Sexual Harassment and Abuse
  
Case Study 5.2: Gender and Property Rights  
Women as Property  
Security of Home, Land, and Inheritance  
Control over Other Assets  
Environment and Common Property  
Notes
         
         
        Chapter 6: Social Fragmentation
        (195K) 
        
        Social Cohesion  
Why Is Social Cohesion Declining?  
Economic Difficulties  
Migration  
Lawlessness 
Crime and Violence 
Social Exclusion  
How Are People Excluded? 
Who Are the Excluded?  
Conclusions 
  
Case Study 6.1: The Poor and the Police  
Police Activities  
Coping Strategies  
Consequences for the Poor  
Conclusion
  
Case Study 6.2: Widows 
How and Why Are Widows Excluded? 
How Do Widows Cope?  
Conclusion 
         
         
        Chapter 7: Conclusions (135KB) 
        
        Institutions and Power 
Findings  
Powerlessness and Poverty  
Relations within the Household  
Relations with the State  
Relations with the Elite  
Relations with NGOs  
Networks and Associations of the Poor 
Organizations of the Poor  
Social Fragmentation  
Elements of a Strategy for Change 
1. Start with Poor People’s Realities  
2. Invest in the Organizational Capacity of the Poor 
3. Change Social Norms  
4. Support Development Entrepreneurs 
The Voices of the Poor  
Notes
         
         
        Appendices (160K) 
        
        Appendix 1 — Regions and Countries of PPA Reports 
Appendix 2 — List of PPA Authors  
Appendix 3 — Systematic Content Analysis Using QSR
NUD*IST  
Appendix 4 —“Consultations with the Poor” Index Tree  
Appendix 5 — Sample Analysis Procedure: Institutions  
Appendix 6 — Listing of Poverty Assessment Reports Analyzed
for this Research  
Appendix 7 — Tables and Figures  
         
         
        References (100K) 
        
        
         
        
        
        “By presenting visions of development as seen by the
underdogs of society, Can Anyone Hear Us? helps us understand
the real nature of development. The importance of freedom as
the central feature of development emerges powerfully from
these ‘internal’ views. These unrestrained voices deserve the
attention not only of scholars and academics, but also of
governments, international institutions, business communities,
labor organizations, and civil society across the world. This is
a marvelous introduction to development seen from inside.” 
Prof. Amartya Sen, Master, Trinity College, Cambridge
and Nobel Laureate, Economics
  
“Can Anyone Hear Us? is a remarkable testimony to the
strength, resilience, and spirit of the poor. The book
communicates in a powerful way the corruption and often
inhumane behavior of institutions that have direct contact
with the poor. No one escapes unscathed. Poor people around
the world have challenged us to create new partnerships with
them—partnerships in which they experience love, respect,
listening, caring, honesty, fairness, and helpfulness. In their
simple words, poor people have shown us the real meaning of
values-based development.” 
Dr. George Carey, Archbishop of Canterbury
and Co-Chair of World Faiths Development Dialogue
  
“The richness of this undertaking lies precisely in the crosscultural
perspective it brings to our understanding of
poverty. While we have long understood the importance of
poor people’s participation in their own development, Can
Anyone Hear Us? establishes the importance of voice and
power in poor people’s definitions of poverty. We now need
to expand our conceptions of poverty focusing on income,
expenditure, education, and health to include measures of
voice and empowerment. That is the challenge that the
poor make to us.” 
Joseph Stiglitz, Chief Economist, World Bank
        
  
         |